B heard is a Social enterprise organisation set up to support families in accessing education for their children. The current SEND system is broken - it lacks local accountability and last resort has become a first! We want to change that. The System is riddled with unlawful decision-making in local areas, with no negative consequences for local decision-makers – only for children and young people with SEND. The system works when parents enforce it and are clear on their rights and the law. But any accountability that exists flows from individual parents bringing complaints or appeals – an option that is not available for every family. The onus is firmly on families to know, understand and enforce their children’s legal rights. We are here to bridge that Gap and remove those barriers.